Chicago · HVAC, plumbing, electrical, roofing

The AI receptionist for Chicago HVAC & plumbing contractors.

Tenure answers your phone and texts 24/7, books jobs on your calendar, sends your tech the address, and follows up on every quote. When a homeowner needs a real person, like a furnace out in January, a human dispatch specialist picks up. Built for owner-operated shops in Chicago and the Northwest Suburbs.

Hear it for yourself. Enter your website and in about 30 seconds you get a working demo receptionist for your business: a free phone line that answers as you, trained on your own pages. Or call or text (779) 599-0394 and hear Tenure answer for us.

✓24/7 call & text answering✓Human dispatch on call✓14-day pilot✓Cancel anytime
tenure — your assistant
online
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The problem

When you're on a job, who answers the phone?

Most small shops run the phones from the owner's cell. That works until you're in a crawlspace, on a roof, or asleep.

Two electrical professionals reviewing work beside solar panels.
Illustrative stock photography
01

Calls come in when you can't pick up.

Techs in the field, office closed at 5, weekends, 2am emergencies. A homeowner with no heat calls the next company on the list.

02

Quotes go cold.

You did the estimate visit. Then nobody called back. Tenure follows up at 48 hours, 7 days, and 14 days, and books the job when they're ready.

03

Office help is hard to hire and harder to keep.

When a dispatcher leaves, what they knew about your techs and customers leaves too. Tenure keeps that knowledge and keeps working.

Meets you where you are

No new app. No chat window. Just work, everywhere you already are.

Tenure doesn't live behind a login. It emails, texts, calls, joins your Zooms, and sits in your Slack — just like a real employee. You never copy-paste context into a chat. Things happen where they actually happen.

✉
Email
Replies from a real address
☎
Phone
Picks up. Makes outbound calls.
💬
Text / SMS
On your cell, same thread
#
Slack & Teams
DMs, channels, @mentions
◎
Meetings
Zoom, Meet, in-person notes
▦
Calendar
Books and confirms directly
Email ↗ outbound
From: tenure@yourcompany.com → To: vendor. "Confirming the Thursday invoice — can you push to net-45?"
Phone call ↗ outbound
"Hi, this is Tenure calling on behalf of Mark. Calling to confirm Sarah's reservation for 7pm Thursday…"
Slack DM ↙ inbound
@tenure can you reschedule my 3pm? → On it — moved to Thursday 11am, Amanda confirmed.
Zoom meeting ↙ inbound
Joined your 10am standup as a silent notetaker. Action items synced to Notion, owners tagged.
✓ No new software for you to learn✓ No copy-paste. No "give me the link again."✓ Works like a colleague, not a chatbot
How Tenure works

AI-first. Humans on demand. One shared memory.

Our AI is trained on your business and handles 90%+ of the work. When judgment matters, a vetted human expert steps in — on the same task, with the same context. No handoff, no re-explaining.

Layer 1 · AI operator

Trained on your business.

Reads every email, meeting note, and document. Builds a living knowledge graph of your people, clients, preferences, and history. Runs 90%+ of tasks end-to-end.

  • scope94% of tasks
  • speedseconds to minutes
  • memorypermanent
↔
Layer 2 · Human expert

On call. On the same thread.

Vetted specialists — EA leads, licensed TCs, clinical coordinators, paralegals — step in when nuance, judgment, or a real signature matters. Same context, same thread, no briefing.

  • scope6% of tasks
  • speed< 15 min
  • vettingNDA'd, US-based
↔
Layer 3 · Shared memory

Knowledge that compounds.

Every message, decision, and edge case feeds back into the graph. The AI gets smarter about your world every week. Humans don't re-learn; they inherit.

  • graphper-org, portable
  • accessrole-based
  • auditevery touch logged
↳ AI drafts → human reviews edge cases → outcome returns to the graphtenure.run / loop.v2
Why Tenure

You've been choosing between speed and judgment. Stop.

The old way

A human VA, or a chatbot.

  • ×Replies in hours, not seconds.
  • ×18-month tenure, then you start over.
  • ×Knowledge walks out the door on the last day.
  • ×Or: a chatbot that doesn't know your world at all.
  • ×No one to call at 2am.
  • ×Every new hire is a six-week ramp.
Tenure

AI-first, human-backed, memory-permanent.

  • ✓Replies in seconds, 24/7.
  • ✓Knowledge compounds, never churns.
  • ✓Trained on your world, not the internet.
  • ✓Human expert on the same thread for judgment calls.
  • ✓Every touch audited, every decision recoverable.
  • ✓Onboards in 48 hours, ramps in a week.
What it runs

What Tenure runs for your shop.

PHONE

24/7 call & text answering

Answers with your company name, captures the address and the problem, and books the job on your calendar.

AI-firstHuman: emergencies
DISPATCH

Job booking & dispatch

Sends the right tech the address and details. Handles reschedules without ringing you.

AI-firstHuman: crew conflicts
QUOTES

Quote follow-up

Every estimate followed up by text, email, or call until the customer books or says no.

AI-firstHuman: negotiation
RECALL

Maintenance recall

Spring AC tune-ups, fall furnace checks, filter changes. Booked before the rush.

AI-firstHuman: tough customers
REVIEW

Review requests

A text after every completed job asking for a Google review. Unhappy customers routed to you first.

AI-firstHuman: recovery calls
AFTER-HOURS

After-hours triage

Triages midnight no-heat and burst-pipe calls, pages your on-call tech per your rules, and keeps the homeowner informed.

AI-firstHuman: dispatch desk
Pricing

One hire. Priced like software.

No recruiting fees. No ramp cost. Cancel anytime. Every plan includes human-expert time when you need it. Not sure yet? Get a working demo receptionist for your business in about 30 seconds, free.

Solo Trades
$299 / month
1–3 techs
  • 24/7 call answering
  • Job booking
  • Quote follow-up
  • Human dispatch: 5 hrs/mo
Choose Solo Trades
Shop
$799 / month
4–15 techs
  • Everything in Solo
  • Dispatch routing
  • Maintenance recall
  • Human dispatch: 20 hrs/mo
  • Review collection
Choose Shop
Multi-location
Custom
15+ techs / multi-branch
  • Everything in Shop
  • After-hours emergency desk
  • Multi-crew routing
  • Dedicated dispatch pod
  • Branch-level reporting
Choose Multi-location
Questions

Before you hire.

It's an assistant that answers your business phone and texts when you can't, collects the caller's name, address, and problem, books the job on your calendar, and follows up on quotes. Tenure is AI-first, with a human dispatch specialist on call for emergencies and anything sensitive.

Don't take our word for it. Hear it for yourself.

Enter your website and in about 30 seconds get a working demo receptionist for your business, on a free phone line that answers as you. Call it, test it, try to trip it up. When you like what you hear, start a 14-day pilot on one workflow. If we don't save you time, you don't pay.

Proof first: the demo is free, is ready in about 30 seconds, and the phone number above is Tenure answering live.